Privacy Policy
Web Security Protocol May 28, 2024
This document details how our development team protects, uses, and collects your personal information. It specifically pertains to our Web Security Protocol services and does not include practices related to our website or other products. We emphasize that this policy is subject to change and recommend you review it regularly. Any updates will be communicated via email, in-app messages, or other notifications, with your consent.
Transparency is important to us, especially regarding the data we do not collect. We do not track or store any information about your activities while using the VPN, such as the apps, services, or websites you visit. We also do not log your original IP address or the VPN server’s IP address, nor do we record DNS queries.
The privacy and security of our users are our top priorities. We are committed to being transparent about the information we collect, which helps us build trust with our users. Below is a detailed explanation of the types of data we collect, how it is collected, and why we need it.
Registration Date: Automatically captured when you sign up (e.g., 2018/09/01).
Subscription Information: Includes the duration of your subscription, logged when you make a purchase (e.g., 2018/09/01 - 2018/10/01).
Collecting this information allows us to provide you with customer support.
Every time you launch the Web Security Protocol app, we log details such as:
Operating System Version: (e.g., iOS 11.3.1-10,000,000)
App Version: (e.g., Version 6.1_132_432908b)
Daily User Engagement: (e.g., 2018/09/01-19,000,000)
User Geodemographic Distribution: Provided by the App Store and Google Play Store (e.g., US-100,000,000)
This information is crucial for understanding user preferences, guiding product development, and improving user satisfaction and app performance.
When you establish a VPN connection, we automatically identify the server location (e.g., US-California server 1) and log the connection time (e.g., Connected@15:30 2018/05/15). We also record any connection errors encountered (e.g., Error_UserDoesNotAllowConfiguration) and the network type used during the connection (e.g., 4G), gathered via an analytics provider. This information is essential for troubleshooting and improving the quality of our VPN service. To ensure your privacy, we delete this data from our system after 96 hours.
We collect analytics, including app crash data and user interactions within the Web Security Protocol app, to monitor performance and feature engagement. We also gather advertisement identifiers like iOS's IDFA or Android's advertising ID. This data is vital for evaluating our app’s functionality and supporting the operation of our free VPN service. Rest assured, we do not share this information with third-party advertisers.
For more details on our analytics collaborators, please refer to our documentation.
AppMetrica: https://metrica.yandex.com/ about/info/privacy-policy
Facebook: https://business.facebook.com/ privacy/explanation
Appsflyer: https://www.appsflyer.com/ product/data-privacy/
Ensuring the security of your personal information is our top priority. We have implemented rigorous security measures to safeguard your data:
Restricted Access: Only essential personnel can access sensitive information, and only to fulfill their specific job duties.
Timely Data Deletion: We promptly erase VPN usage data from our system 96 hours after collection to ensure your privacy.
Ongoing Policy Updates: Our privacy team is committed to regularly updating our policies to comply with evolving laws and standards, guaranteeing the highest level of data protection.
If you have any privacy-related inquiries, please contact us at support@websecure-protocol.com. We promise to respond within 48 hours.
To enhance our website's performance and your user experience, we use cookies in the following ways:
Session Cookies: These cookies save your preferences and login details for a more personalized experience.
Google Analytics: We employ Google Analytics to monitor website performance and assess our marketing efforts. For more information on Google Analytics' data practices, please refer to their privacy policy. https://policies.google.com/ technologies/types
The General Data Protection Regulation (GDPR) bestows several rights on individuals it protects. These rights include:
Being notified about the data that Web Security Protocol gathers, as detailed in this policy.
Obtaining a copy of their data within 30 days.
Making corrections to any personal information that is erroneous or incomplete.
Requesting the erasure of their data, except for specific exclusions such as financial records needed for taxation.
Stopping the processing of their data.
Receiving their data in a uniform format within 40 days.
Opposing the processing of their personal data and being informed about any profiling or automated decision-making activities.
It is crucial to keep abreast of any changes to this Policy, which can occur periodically. Please revisit this page regularly to view the most recent updates. Any alterations will be announced on our Service with the date of the latest revision noted. Your continued use of our Service following an update signifies your agreement to the amended terms. If changes significantly affect your rights or duties, we will notify you beforehand, potentially via a notice on our Service, communication to your provided contacts, or other methods.
Should you have any questions regarding our Privacy Policy, please contact us at: support@websecure-protocol.com.